As soon as an order is placed, our support team is notified and the details are forwarded to the cooking team. The order gets prepared and packed for the delivery person to deliver at your doorstep.

Yes, you can. Any address in Chennai & Pondicherry can be delivered. You can give the recipient’s contact number for the delivery person to contact them during the delivery. It can also be done as a surprise if a request is given to us(please make sure from your end that the recipient is ready to accept and receive the order by the time of delivery).

Orders can be delivered to anyone’s address considering the recipient’s delivery address is given along with their contact number.

Yes, you need an account to place an order but you can look at our product catalogue without creating an account.

We offer you multiple payment options ranging from Credit Card, Debit Card, and Net Banking. You can be assured that our trusted payment gateway partner(RazorPay) uses secure encryption technology to keep your transaction details confidential at all times. We accept payments made using Visa, MasterCard, Maestro, and American Express. (Cards issued by only Indian banks are supported at present).

We have categorized our products based on events and occasions. We update the categories from time to time. So one way for you to choose products for your events is to use our search bar and type in your keywords(Example: Birthday, Wedding, etc..). Also, you can always contact our customer support team to get ideas. Reach us @ info.cakepoint@gmail.com or 9884800055.

Our cakes are freshly prepared after your order is placed. We understand that providing not so fresh cakes doesn’t satisfy the intent of the customers ordering with us. We believe in providing fresh cakes within the promised delivery time.

Signatures: Rasamalai cake, Death by Chocolate cake, Opera cake Best Selling: Black Forest cake, Rainbow cake, Red Velvet cake

We are a pioneer in cake delivery. We have been serving our happy customers for the past 18 years. Our customers have relied on us to celebrate their best moments: we are grateful for doing that and henceforth doing the same.

Yes, any message can be displayed on the cakes. Be sure to mention the same while placing your order. If there are any corrections, you can reach us @ info.cakepoint@gmail.com or 9884800055.

You can place cake orders up to a maximum of 7 kgs of weight. If you are requiring more than that, please contact us at info.cakepoint@gmail.com or 9884800055

As of now, we have not set any minimum amount for placing an order.

The Cake Point is not responsible if the customer is not reachable or not available during the delivery, in such cases, The Cake Point has the right to cancel the order and a refund will not be provided.

Our regular delivery time is 2 hours. Though this is just the maximum time frame, you can expect it sooner too. In case of any delays, the customer will be informed prior.

In that case, you can right away inform us at info.cakepoint@gmail.com or call us at 9884800055. Our dedicated support team will have a look at it and get back to you with a solution within 24 hours.

Here at The Cake Point, we take immense care and responsibility in delivering our orders in perfect condition and at the right time and precisely aligned to our customers’ requirements. Though, in some exceptional scenarios, we could have afforded a mistake. If there is anything wrong with your order (Damaged, different, etc.), you can immediately contact us at info.cakepoint@gmail.com or reach us at 9884800055 and our support team will inquire and help you with the replacement accordingly. Remember, not just till delivery, we are with you until you are completely satisfied with our service.

We offer completely customizable cakes. Cakes of any size, flavor, or design can be made and delivered. For placing custom cakes, you can reach us at info.cakepoint@gmail.com or 9884800055

Choose product/products from the website and proceed to log in(or create an account if you don’t have one: an account is mandatory to place orders). You can add your items to the cart once logged in, now enter your delivery address and choose your preferred payment method to get your order placed. Browse and choose products - Login/Signup - Enter the Delivery address - Make Payment(Cash on Delivery/Prepaid) - Order confirmed.