Here at The Cake Point, we take immense care and responsibility in delivering our orders in perfect condition and at the right time and precisely aligned to our customers’ requirements
Though, in some exceptional scenarios, we could have afforded a mistake. If there is anything wrong with your order (Damaged, different, etc.), you can immediately contact us at 9884800055 or at email@example.com and our support team will inquire and help you with the replacement accordingly.
Remember, not just till delivery, we are with you until you are completely satisfied with our service.
We regret to inform you that in the event of an order cancellation after it has been placed, we cannot offer a refund, as our team immediately begins preparing your order with fresh ingredients. However, if you decide to cancel your order shortly after placing it, please feel free to contact us at 9884800055 to make a refund request. Please note that the final decision regarding any refund will be at Cake Point's discretion.